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Frequently Asked Questions
What types of tools do you specialize in?
We specialize in professional hardware tools, including household tool sets, auto repair kits, combination tool kits, and general hardware for various applications.
How do you ensure the quality of your products?
Quality is our priority. We provide pre-production samples for client confirmation before mass production and conduct a strict final inspection on all items before shipment.
Do you offer customization for logos and packaging?
Yes, we fully support OEM and ODM services. We can customize products, packaging, and logos according to your requirements, and we sign NDAs to protect your designs.
What are your accepted payment methods and terms?
We primarily accept T/T (Bank Transfer). Payments can be processed in multiple currencies including USD, EUR, GBP, AUD, CAD, and CNY.
Which international delivery terms do you support?
We offer flexible delivery terms to meet global needs, including FOB, CFR, CIF, EXW, FCA, DDP, and Express Delivery options.
What makes your service stand out from other suppliers?
We focus on stable quality and competitive pricing. Our team provides efficient responses, reliable after-sales support, and professional export services with clear communication in multiple languages.
Moxie Garden
