Frequently Asked Questions
May I have our own design bag? What format should I send?
Yes, we can customize your design. You can send the logo in PDF, AI, CDR, or even JPG format. We will create the artwork for your confirmation.
What is your Minimum Order Quantity (MOQ)?
Our MOQ is 300pcs. We handle orders of all sizes, whether large or small.
How long does it take for delivery?
If you need your goods urgently, we offer a Rush Service. Once the artwork is confirmed, we can ship goods out within 24-96 hours.
What are the available shipping methods?
We ship orders via sea, air, and express couriers including DHL, UPS, and Fedex.
Can I request samples before placing an order?
Yes, we provide FREE stock samples for reference. If you require a sample with your own logo, a mold charge will apply.
Do you offer a quality guarantee?
Yes, we offer a 100% quality guarantee. For any flawed products, we will either refund your payment or remake the goods for you immediately.