❓ Frequently Asked Questions
Can I customize the bag with my own design?
Yes, we support full customization of your design. You can provide your logo in PDF, AI, CDR, or JPG format, and we will create the artwork for your confirmation.
What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 300 pieces. We handle orders of all sizes, whether large or small.
How quickly can I receive my order?
For urgent requirements, we offer a Rush Service. Once the artwork is confirmed, we can ship goods out within 24 to 96 hours.
What shipping methods do you offer?
Orders can be shipped via sea, air, or express couriers such as DHL, UPS, and Fedex.
Are samples available before placing a bulk order?
Yes, we provide free stock samples for your reference. If you require a sample with your custom logo, a mold charge will apply.
What kind of quality guarantee do you provide?
We offer a 100% quality guarantee. If any products are flawed, we will either issue a refund or remake the goods for you immediately.
Moxie Garden
